Returns & Exchanges
At Phone Back Cover, we want you to be completely satisfied with your purchase. If your new case doesn't meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the phone cover in its original packaging, ensuring all protective films and inserts are included to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned cover, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing